CANCELLATION POLICY

FLEXIBLE rate: Free cancellation up to 14 days before arrival Reservations must be cancelled up 14 days prior to arrival to avoid a full stay penalty. No-Shows and early departures full amount of stay will be charged. BREAKFAST INCLUDED - Pets are not accepted.

SUPER FLEXIBLE Rate: Free cancellation up to 7 days before arrival Reservations must be cancelled up 7 days prior to arrival to avoid a full stay penalty. No-Shows and early departures full amount of stay will be charged. BREAKFAST INCLUDED - Pets are not accepted.

PROMOTIONAL Rate: Cancellation is not allowed. A deposit for the full amount may be charged from the booking confirmation. No-Shows and early departures full amount of staywill be charged. BREAKFAST INCLUDED - Pets are not accepted

There is no refund whatsoever for: cancellations during vacations, illness, cancellation off lights, strikes, labor disputes, acts of terrorism, acts of war or declared war, due to hurricanes or natural events and any inconvenience that this may cause, for any weather conditions.

After the first night if a client does not arrive, it is a NO SHOW reservation and the room is free to sell, if a client arrives a day later or more, the reservation is no longer active.

Clients who rent a room accept and agree to comply with all the terms and regulations established in this document and agree to be reimbursed in accordance with the clauses.